Quality Supervisor

Job Req ID:  10339

Sagola, MI, US, 49881

Date:  Jun 19, 2024

Job Purpose

Implement and manage quality systems and lead continuous improvement activity. Ensure quality and technical objectives are properly deployed. Supervise activities and training of quality technicians.

We’d love to meet you if... 
… you’re energized by big challenges and creating a plan to meet the challenge 
… you enjoy working with others to deliver great work 
… you’re innovative and looking for a values-driven, positive culture and environment

In this position you will have the opportunity to:

  • Perform all work in accordance with safety rules and regulations and participate in facility health & safety activities as assigned.
  • Be pro-active in identifying and performing tasks to maintain and improve safety, quality and environmental performance.
  • Ensure SSOPs and JSAs exist and are updated for all quality tasks. Ensure required training for Quality Technicians is completed and documented according to policies.
  • Manage a large scope of work, volume of activity, and direct reports.
  • Manage scope of project work, analysis, or report writing.
  • Provide safety, quality, and environmental training for Quality Technicians.
  • Lead process and product tests/trials as assigned. Compile, analyze, and report trial test results as required
  • Define and implement procedures to support quality initiatives. Establish and maintain a comprehensive program that will ensure consistent product quality under certifying agency guidelines.
  • Ensure plant compliance with all internal product specifications, and corporate quality policies
  • Manage quality systems to assure consistent process and product performance while maintaining maximum production and safe work habits.
  • Manage plant calibration and verification schedules for process and lab instruments. Lead and deploy process optimization (cost reduction, new technology, etc.), statistical analysis, continuous process improvement, and experimental design.
  • Support and assist in troubleshooting sources of Special Cause variation.
  • Supervise work activities for plant Quality Technicians.
  • Train, coach, and assist in the development of plant Quality Technicians.
  • Manage quality records, databases, and controlled documents in accordance with corporate record retention policies.
  • Manage and maintain quality records and databases in compliance with business, corporate, and certifying agency requirements.
  • Generate routine quality reports for internal communication.
  • Assist in the plant quality self-assessment.
  • Assume responsibilities of Quality Manager in their absence

What do I need to be successful?

  • 5+ years quality related experience
  • Manufacturing experience desirable
  • Thorough knowledge of quality system.
  • Thorough knowledge of LP and APA quality policies & standards
  • Knowledge of manufacturing processes, equipment and basic mechanical ability.
  • Knowledge of customer requirements, installation requirements, compliance regulations, quality processes and procedures.
  • Skill in leading, planning, coaching, training, and supervising. Ability to hold people accountable.
  • Skill in data analysis and troubleshooting.
  • Knowledge and understanding of statistical process controls.
  • Proven ability to design experiments to investigate product attributes or qualities/conditions.
  • Strong computer spreadsheet software and SPC software skills
  • Proven ability to document process changes and their effects


  • Bachelor’s degree in Wood Science, Quality Assurance, Statistics or related field preferred.
  • ASQ Certification, Lean Six Sigma Training, or other applicable training desirable.
  • Adequate combination of experience and training that demonstrates the ability to perform the key responsibilities

Work Environment

Combination of office and production floor


Business Knowledge
Communicates for Impact
Conceptual Thinking/Decision Making
Integrity/Accountability (Do the Right Thing Always)
People Management
Safety/Environmental (Be Safe)

Nearest Major Market: Iron Mountain

Job Segment: Lean Six Sigma, Six Sigma, Statistics, QA, Management, Data, Quality