Order Fulfillment Associate II
Nashville, TN, US, 37203
Louisiana-Pacific Corporation (LP Building Solutions) is a leading provider of high-performance building solutions that meet the demands of builders, remodelers, and homeowners worldwide. We manufacture engineered wood building products that include an extensive offering of innovative and dependable building materials and accessories. LP’s values-driven culture creates an environment where talented and hardworking people thrive in an ethical, inclusive, challenging, and rewarding place to work. Since our founding in 1972, we’ve developed careers and provided advancement opportunities in the building products industry. Headquartered in Nashville, Tennessee, LP operates more than 20 facilities across North and South America. For more information, visit LPCorp.com.
Job Purpose
To oversee and coordinate customer service responsibilities as it pertains to order entry & LP OSB Account Manager support.
We’d love to meet you if...
… you’re energized by big challenges and creating a plan to meet the challenge
… you enjoy working with others to deliver great work
… you’re innovative and looking for a values-driven, positive culture and environment
In this position you will have the opportunity to:
- Develop and maintain positive customer relationships; respond to and resolve customer concerns and complaints
- Ability to work with cross-functional teams in order to accomplish team objectives
- Prepare, enter, update and change sales orders
- Work with customers on orders, shipping, invoicing, and technical service. May include calling customers to solicit orders
- Prepare and track invoices, purchase orders, rebates and other accounting/customer service forms
- Effectively communicate and understand workflow and how it impacts the growth strategy in relation to Structural Solutions
- Support Account Managers effort to execute business strategies
What do I need to be successful?
- 1 - 2 years’ demonstrated sales or customer service experience
- Any equivalent combination of education and experience that demonstrates the ability to perform responsibilities of this position
- Knowledge of effective phone sales techniques
- Strong analytical and mathematical skills.
- Ability to operate a computer and supporting software
Education
- Associates’ or Bachelors’ degree in Business Administration or related field preferred
#LI-Hybrid
Work Environment
LP offers competitive salaries and comprehensive benefits and programs including health and welfare benefits, 401(k) program, career mobility, tuition reimbursement, volunteer opportunities, profit sharing and more.
Nearest Major Market: Nashville
Job Segment:
Fulfillment, Operations