Job Purpose

This position conducts inside sales activities to support business strategies within established policies and procedures.

In this position you will have the opportunity to:

• Provide the following to assigned accounts: proactive supply chain communication & issue resolution, metric/requirements alignment, identification and realization of value-add opportunities for collaboration & integration (supply chain planning, logistics, technology, etc…)
• Provide excellent customer experience.
• Initiate and monitor new programs in account development process.
• Execute the business strategy within order fulfillment process and best practices.
• Analyze and understand regional market dynamics to support overall business strategy.
• Develop and participate in strategic alignment within the Siding office and field sales team.
• Provide key customer insights to the Siding Supply Chain department that will drive the development and execution of the supply chain plan to meet customer requirements
• Cultivate and maintain relationships with external and internal customers within the assigned account base.
• Facilitate efforts with Order Fulfillment Associates to ensure superior customer service and customer relations are achieved.
• Strong understanding of Order fulfillment Process and policy.
• Ability to interact and provide input at all levels during strategic business planning.

What do I need to be successful?

Knowledge, Skills and Abilities:

• Knowledge of manufacturing/operation/logistics capabilities.
• Knowledge of company policies and procedures.
• Strong knowledge of market trends, market drivers, and supply chain.
• Ability to analyze multi-regional market dynamics in relationship to business strategy.
• Ability to employ negotiating strategies and gather market intelligence.
• Thorough knowledge of product performance, applications, and warranties.
• Well developed communicating and negotiating skills with internal/external customers.
• Ability to balance business objectives and customer’s needs.
• Proficient computer, written and oral communications skills.  (ERP/SAP)
• Proficient internal and external conflict resolution skills.
  
  Education:
• Bachelor’s degree in Business or related field.

Education

Work Environment