Job Description
Mgr, Inside Sales Account
Req Id:  11148
Job Location:  Nashville
Posting Start Date:  1/7/25
Work Environment:  Hybrid
Job Description: 

Job Purpose

This position conducts inside sales activities to support business strategies, HRF, and RF within established policies and procedures.

We’d love to meet you if... 
… you’re energized by big challenges and creating a plan to meet the challenge 
… you enjoy working with others to deliver great work 
… you’re innovative and looking for a values-driven, positive culture and environment

In this position you will have the opportunity to:

  • Manage assigned accounts, including daily sales negotiations (quoting, negotiating, problem resolution).
  • Initiate and monitor new programs in account development process
  • Execute the business strategy within order fulfillment process and best practices.
  • Analyze and understand regional market dynamics to support overall business strategy.
  • Develop and participate in strategic alignment within the OSB office and field sales team (GSM, BDM, TSM).
  • Provide weekly input to Production Inventory Manager that achieves desired production, order file, and delivery schedules
  • Cultivate and maintain relationships with external and internal customers within the assigned account base.
  • Implement and execute daily pricing strategy, order-file management, and VMI management.
  • Facilitate efforts with Sales Coordinators to ensure superior customer service and customer relations are achieved
  • Strong understanding of order fulfillment process and policy
  • Ability to interact and provide input at all levels during strategic business planning.
  • Represent LP during customers’ trade shows, events, and outings (Trade-Shows, Meetings, Events, Booth Set-Up).
  • Contribute to performance improvements in areas such as sales, logistics & customer service; and monitor industry developments
  • Engage the customer, in unison with Warranty Customer Service, to resolve claims/complaints.
  • Participate in coordinating improvement efforts with internal customers
  • Perform all duties in accordance with safety rules and corporate policy and regulations
  • Perform other duties as necessary

What do I need to be successful?

  • 2-3 years of related experience.
  • Knowledge of manufacturing/operation/logistics capabilities
  • Strong knowledge of market trends, market drivers, and supply chain
  • Ability to analyze multi-regional market dynamics in relationship to business strategy
  • Ability to employ negotiating strategies and gather market intelligence
  • Thorough knowledge of product performance, applications, and warranties
  • Well developed communicating and negotiating skills with internal/external customers

 

Bonus Points If You…

  • Ability to balance business objectives and customer’s needs.
  • Proficient computer, written and oral communications skills. (ERP/SAP)
  • Proficient internal and external conflict resolution skills.
  • Experience providing excellent customer service

Education

  • Bachelor’s degree in Business or related field.

Work Environment

  • Hybrid work environment - office and remote setting
Information at a Glance

Building a Better World™ Together

We are committed to providing resources and solutions that help build a better world for every LP team member.

We do this through offering:

Wellness Solutions
- Physical wellness through competitive health benefits
- Financial wellness through retirement matching, profit sharing and bonus opportunities at all levels
- Mental wellness through free counseling opportunities, prioritizing work-life balance and a generous PTO policy

Culture Solutions
- Team member safety & well being
- Commitment to fostering a culture of inclusion and belonging
- Recognition for employees through rewards system

Development Solutions
- Continued education assistance available
- Professional development resources for continual growth
- Career pathing and leadership advancement

Community Engagement Solutions
- Volunteerism and financial support for charities and educational facilities in our local communities

About LP:

We are a leading provider of high-performance building solutions that meet the demands of builders, remodelers, and homeowners worldwide. We manufacture engineered wood building products that include an extensive offering of innovative and dependable building materials and accessories. Since our founding in 1972, we’ve developed careers and provided advancement opportunities in the building products industry. Headquartered in Nashville, Tennessee, LP operates more than 20 facilities across North and South America.