Job Description
Mgr, Inside Sales Account
Req Id:
11148
Job Location:
Nashville
Posting Start Date:
1/7/25
Work Environment:
Hybrid
Job Description:
Job Purpose
This position conducts inside sales activities to support business strategies, HRF, and RF within established policies and procedures.
We’d love to meet you if...
… you’re energized by big challenges and creating a plan to meet the challenge
… you enjoy working with others to deliver great work
… you’re innovative and looking for a values-driven, positive culture and environment
In this position you will have the opportunity to:
- Manage assigned accounts, including daily sales negotiations (quoting, negotiating, problem resolution).
- Initiate and monitor new programs in account development process
- Execute the business strategy within order fulfillment process and best practices.
- Analyze and understand regional market dynamics to support overall business strategy.
- Develop and participate in strategic alignment within the OSB office and field sales team (GSM, BDM, TSM).
- Provide weekly input to Production Inventory Manager that achieves desired production, order file, and delivery schedules
- Cultivate and maintain relationships with external and internal customers within the assigned account base.
- Implement and execute daily pricing strategy, order-file management, and VMI management.
- Facilitate efforts with Sales Coordinators to ensure superior customer service and customer relations are achieved
- Strong understanding of order fulfillment process and policy
- Ability to interact and provide input at all levels during strategic business planning.
- Represent LP during customers’ trade shows, events, and outings (Trade-Shows, Meetings, Events, Booth Set-Up).
- Contribute to performance improvements in areas such as sales, logistics & customer service; and monitor industry developments
- Engage the customer, in unison with Warranty Customer Service, to resolve claims/complaints.
- Participate in coordinating improvement efforts with internal customers
- Perform all duties in accordance with safety rules and corporate policy and regulations
- Perform other duties as necessary
What do I need to be successful?
- 2-3 years of related experience.
- Knowledge of manufacturing/operation/logistics capabilities
- Strong knowledge of market trends, market drivers, and supply chain
- Ability to analyze multi-regional market dynamics in relationship to business strategy
- Ability to employ negotiating strategies and gather market intelligence
- Thorough knowledge of product performance, applications, and warranties
- Well developed communicating and negotiating skills with internal/external customers
Bonus Points If You…
- Ability to balance business objectives and customer’s needs.
- Proficient computer, written and oral communications skills. (ERP/SAP)
- Proficient internal and external conflict resolution skills.
- Experience providing excellent customer service
Education
- Bachelor’s degree in Business or related field.
Work Environment
- Hybrid work environment - office and remote setting
Information at a Glance