Mgr, Plant Quality

Job Req ID:  10138

Dawson Creek, BC, CA, V1G 4P2

Date:  Mar 30, 2024

Compensation Data

The compensation range is between $97,526 and $123,919 depending on the candidate's experience. 

Job Purpose

Accountable for all aspects of plant process and product quality to ensure conformance with internal specifications, certifying agency requirements, and customer expectations.  Lead plant continuous improvement efforts that improve process and product consistency.  Develop and execute plant level strategic goals that align with business objectives.

We’d love to meet you if... 
… you’re energized by big challenges and creating a plan to meet the challenge 
… you enjoy working with others to deliver great work 
… you’re innovative and looking for a values-driven, positive culture and environment

In this position you will have the opportunity to:

  • Perform all work in accordance with safety rules and regulations and participate in facility health & safety activities as assigned. Be pro-active in identifying and performing tasks to maintain and improve safety, quality and environmental performance.
  • Ensure plant compliance with all internal product specifications, certifying agency guidelines, and corporate and business quality policies.
  • Provide Leadership on all aspects of Quality to the Plant Business Team, Supervisors, Quality Staff, and throughout operations.
  • Provide management to plant Quality staff by effectively coaching, training, mentoring, and monitoring performance.
  • Ensure Quality Manual, Control Plans, SSOPs and JSAs exist and are updated for all quality tasks. Ensure required training for Quality department is completed and documented according to policies.
  • Develop process quality control plans; ensure plant operations personnel receive proper training on plan execution.
  • Provide leadership in enhancing plant quality culture by identifying skill gaps in plant operations personnel and quality staff.
  • Actively participate in plant capital planning and execution processes.
  • Develop and execute plant strategic goals that align with business objectives.
  • Develop and manage quality systems in alignment with corporate and business goals.
  • Lead and execute process optimization initiatives (cost reduction, new technology, etc.), new product commercialization, continuous process improvement, and experimental design
  • Manage the plant quality department, with budget and staffing responsibilities
  • Train, coach, and conduct performance evaluations for plant Quality employees.
  • Participates as a key member in plant business team activities.
  • Lead plant Quality self-assessment and support internal Quality audits. Address issues and ensure corrective actions are taken.
  • Identify, coordinate, and conduct training for employees in areas such as experimental design, statistical process control, process improvement, and quality management systems.
  • Participate as a member of the Lean Six Sigma sponsor team.
  • Leverage business best practices as appropriate.
  • Perform all duties in accordance with safety rules and regulations.

What do I need to be successful?

  • Minimum 5+ years’ quality experience in a manufacturing environment, 3 years of which in a lead or supervisory capacity.
  • Demonstrated experience in implementing business and corporate strategies such as Statistical Process Control (SPC), Quality Management Systems, and Continuous Improvement.
  • Demonstrated experience in troubleshooting, problem solving, Quality Management Systems, Continuous Improvement, and Project Management.
  • Thorough knowledge of quality system.
  • Thorough knowledge of manufacturing capabilities and process optimization.
  • Demonstrated knowledge of statistical analysis and experimental design.
  • In depth knowledge of customer requirements, compliance regulations, quality processes and procedures.
  • Skill in leading, planning, coaching, training, and managing.
  • Proven project management skills
  • Demonstrated ability to implement corporate and business strategies.
  • Demonstrated ability to evaluate and optimize test procedures.
  • Demonstrated ability to define problems, collect data, and draw valid conclusions.
  • Demonstrated ability to lead and manage multiple projects.
  • Demonstrated ability to operate a computer and supporting software, including Microsoft Office.
  • Working knowledge of statistical software applications.
  • Demonstrated ability to communicate effectively in oral and written form.


  • Bachelor’s degree in Forest Products, Engineering, Wood Science or related field is strongly preferred.

  • ASQ Certification, Lean Six Sigma Training, or other applicable Quality or continuous improvement training desirable.

Work Environment

Job Segment: Six Sigma, Statistics, Business Process, Lean Six Sigma, Management, Data, Quality